If
Not You, Who? –Cracking the Code of Employee Disengagement – Jill Christensen
(Knightsbridge Press)
I have taken on the habit of keeping a strip of Post-It
flags while I am reading new business books. Maybe it’s a case of OCD, but I
have never really felt that highlighting was a very useful why of truly marking
things that I wanted to remember and use in my business. These handy little
flags are easy to place the exact line on a specific page that I want to circle
back to.
As I review books, I can get a pretty good sense of how
good a book is based on the number of flags that dot the outside edge of the
book. While I have utilized many of the tactics that Jill Christensen, an
employee engagement expert outlines in her new book, If Not You, Who, this concise collection is a great reminder and a
useful tool to have within reach on the go to books shelf. One look at the pile
of red flags will easily illustrate why what this book teaches, makes so much
sense.
If you are struggling with keeping your staff engaged,
recruitment and retention of good employees and rewarding and recognizing those
folks who make your shop hum, then this book demands your attention.
Christensen lays out the statistics, but the fact of the matter is it, is
common sense that an engaged workforce can make a huge difference to your
bottom line.
Like I said, I have used a lot of this stuff before;
while it’s not necessarily groundbreaking, what Christensen succeeds at doing
is synthesizing the engagement process under the cover of one easy to read,
easy to implement cover. She even spells out action steps at the end of each
chapter that boils this stuff down to an easy 1, 2, 3. I found myself
implementing the stuff I could do myself right away and then put the team stuff
on the agenda to roll out to the larger group.
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